Our return window is 30 days for physical products like bracelets and shirts...
You have 30 days from the date of delivery to return items purchased from Hairy Candy. To be eligible for a return, your item must be unused and in the same condition that you received it.
To initiate a return, please email us at contact@hairycandy.com with your order number and reason for return. We will provide you with return instructions.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Due to the nature of digital products, we generally do not offer refunds on digital purchases unless required by law.
If you receive a damaged or defective item, please contact us immediately at contact@hairycandy.com with photos of the damaged item.